The patient is angry with you… But you don’t know why… Or maybe you do… Either way, this needs to be handled properly. I’ve seen many students come to a complete stop when they were faced with a patient who became angry out of nowhere… It’s a...
Want to learn how to make a killer first and last impression on your CS exam? Then you need to know how to ‘bookend’ your encounter… Bookending is a term you’ve probably never heard of relating to the CS exam… Which isn’t a surprise because it’s a...
I like to teach my students to focus on the things they SHOULD do, not the things they SHOULDN’T, but sometimes you need to know which mistakes to avoid in order to prevent failure. Below are FIVE mistakes that I see students make that could end up causing a failure...
How would you react if you were in the middle of an encounter and the SP gets a text… And instead of keeping focus on your encounter, pulls our their phone and starts texting. This isn’t something we hear about often… But in this day and age where everybody is...
