How would you deal with a patient who screamed at you suddenly in the middle of your CS exam? Most students have no clue how to deal with this… So let’s dive in and talk about it now. It’s one thing to deal with a difficult patient face-to-face, but it’s a...
Showing empathy on the phone case is more difficult than it is when you’re face-to-face with a patient… If you want to maximize your phone case CIS points, you’ll need to learn how to show your empathy over the phone… Below I’m going to give you 3...
